FAQs
How secure is your payment process?
Our store uses Shopify Payments, an extremely secure and highly encrypted system designed to protect our customers' information.
What payment types do you offer?
We accept Visa, Mastercard, and American Express debit and credit cards. All pricing for our store is listed in Australian Dollars (AUD).
How does shipping work?
We offer express shipping and free standard shipping Australia wide.
The costs for express shipping will be calculated during the checkout process and displayed clearly before you confirm your order.
The time frames are estimates and cannot be guaranteed, as factors such as public holidays, weekends, and carrier delays can affect delivery times.
Please view the complete Shipping Information page here
Do you offer refunds and returns?
Yes, we are committed to providing quality products and exceptional service. If you need to return an item, please read our Return Policy
to understand your rights and obligations under Australian Consumer Law, the ACCC, and South Australian Government regulations.
Is there a warranty on the SPARKL brush?
Yes, the SPARKL brush comes with a 12 month manufacturer's warranty covering any defects in materials or workmanship under normal use. For warranty claims, please contact our customer service team with your proof of purchase here.
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