Contact Us

Need Assistance?

We’re here to help with any questions, feedback, or concerns.

Start by visiting our FAQs page—it’s got the answers to almost everything.

If your item is faulty, damaged, or incorrect, please contact our customer service team at sales@sparklshop.com.au within 14 days of delivery. Be sure to include your order number, a description of the issue, and any relevant photos or documentation. Our team will assess the problem and provide a solution. Please review our Refunds & Returns Policy for more details.

If your query isn’t covered in the FAQs, simply fill out the form below, and our friendly customer service team will get back to you.

Our Support Hours: Monday - Friday, 9am to 5pm AEST*

Our SPARKL Policies

Terms & Conditions

Shipping Information

Privacy Policy

Collection Notice

Refunds & Returns

We would love to hear from you.

Thoughts, questions, concerns, compliments; we're all yours.

Warehouse

Glenunga, 5064, South Australia

Email Address

sales@sparklshop.com.au

Social Media

We're Open

Our store is operational 24/7.